汽车销售流程和技巧 sales process

汽车销售流程和技巧
汽车专业销售人员的五个条件
　　一正确的态度：
　　自信（相信销售能带给别人好处）;销售时的热忱;乐观态度;开朗虚心;积极;关心您的客户;勤奋工作;能被人接受（有人缘）;诚恳
　　二.产品及市场知识：
　　满足客户需求的汽车产品知识;解决客户问题的产品知识及应用;汽车市场整体状况;竞争汽车品牌的情况;自己销售区域的汽车市场情况的了解.
　　三.良好的销售技巧
　　不仅要有基础销售技巧,更需要不断的提升自己汽车的类的销售技巧.
　　四.自我驱策意愿和能力
　　能对客户意愿迅速处理;能对刁难的客户，保持和蔼态度;有信心决不放松任何机会;努力维持及扩大人际关系;自发向上,不断进步;不断学习新的知识,努力提升自己.
　　五.努力履行职务(毕业设计 )
　　了解公司方针、销售目标;做好适合公司和自己的销售计划;日常记录和分析销售报表.

Automobile sales process and techniques
Car sales staff of the five conditions
A correct attitude:
 Confident (that sales people can bring benefits); sale of enthusiasm; optimistic attitude and open mind; positive; concerned about your customers; hard work can be accepted (some margin); sincerely

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2. Product and market knowledge:
Meet customer demand for automotive product knowledge; resolve customer issues of product knowledge and application; car market as a whole; competitive brands; own regional car sales market their understanding of the situation.
 3. Good sales skills
Not only have basic sales skills, but also need to constantly upgrade their vehicles category sales techniques.
 4. Willingness and ability of self-driver
Customers will be dealt with expeditiously; can make things difficult for customers to maintain affable attitude and not slacken have confidence in any chance to maintain and expand relationships; spontaneous upward, and making continuous progress; continuously learn new knowledge, and strive to upgrade themselves. [资料来源：Doc163.com]

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